The Hanoitimes - Vietnam`s natural scenic spots and cultural heritage sites attracts millions of foreign tourists every year.
Relevant authorities have enhanced activities to build a modern tourism environment, high quality services, and a friendly and welcoming attitude toward tourists.
Accordingly, Vietnam began to issue online visas on January 1. The policy offers simple procedures for foreigners to travel to Vietnam as tourists or on business. Nguyen Van Tuan, General Director of the Vietnam National Administration of Tourism, says the e-visa is one of the government’s measures to boost tourism.
In addition, according to Nguyen Van Tuan, General Director of the Vietnam National Administration of Tourism, E-visa applicants will receive a reply within 3 days. An e-visa has a validity period of 30 days. Tourists from any country can apply for an e-visa without a letter of guarantee or invitation.
Vietnam accommodated 10 million foreign tourists and 60 million domestic tourists last year. Tourism companies have improved their services and trained their staff.
According to Nguyen Tien Dat, Deputy Director of Transviet Ha Noi, they organize regular training courses for our staff on professional etiquette and how to boost Vietnam's image. They also discuss how to effectively introduce Vietnam's attractions and culture to tourists so they will understand and respect the local customs.
In addition, the Ministry of Culture, Sports, and Tourism have issued Tourism Etiquette Guides consisting of rules for appropriate conduct by tourists and tourism staff. The code of conduct includes rules that tourists should obey such as standing in line and respecting local customs and culture.
On January 5, the Ho Chi Minh City Department of Tourism also released a code of conduct for domestic and foreign tourists, in an effort to improve the reputation of the city. Last year, similar rules were released in several other localities, including Da Nang and Nha Trang. The capital city of Hanoi and Hoi An city in the central province of Quang Nam have also released codes of conduct.